Privacy Policy

Base Collaborations is an Australian for-purpose, not-for-profit company that provides safeguarding, health and wellbeing programs.

This privacy policy has been prepared for the purpose of communicating how Base Collaborations collects and handles personal information.

What Information Does Base Collaborations Collect?

Base Collaborations collects information from you when you consent to such information being collected or where the collection of your information is reasonably necessary for one or more of Base Collaborations’ services or activities.

Information may be collected via numerous lawfully permitted means, including when you complete a form, a call to the Wellbeing Advisers’ advice line, phone calls, mail, our website and other electronic means such as email.

How Does Base Collaborations Use Your Information?

Base Collaborations collects, stores and uses personal information only for the purpose you have given the information for unless one of the following applies:

  • The other purpose is directly related to the purpose for which you have given Base Collaborations the information and you would reasonably expect, or Base Collaborations has told you, that your information is usually disclosed for another purpose or to other individuals, organisations or agencies.
  • You have consented for Base Collaborations to use your information for another purpose.
  • Base Collaborations is required or authorised by law to disclose your information for another purpose.
  • The disclosure of your information by Base Collaborations is reasonably necessary for the enforcement of criminal law or a law imposing a penalty or sanction.

What Steps Will Base Collaborations Take to Secure and Protect Your Personal Information?

Base Collaborations will take reasonable steps to ensure that personal information that is collected, stored and used is accurate, complete and up to date and that such information is reasonably protected from misuse, interference, loss, unauthorised access, modification or disclosure. Base Collaborations, its directors, employees, volunteers, agents and representatives are required to respect the confidential nature of personal information. Personal information is only accessible by persons within Base Collaborations where necessary to perform their roles and responsibilities.

Unless otherwise required by law, Base Collaborations will permanently destroy, anonymise or de-identify any of your information which is in its possession and which it no longer needs for the purpose for which it was collected.

How can you gain access to your personal information?

You may request access to your personal information that is in Base Collaborations’ possession by emailing hello@basecollaborations.org.

Base Collaborations will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal information.

In order to protect your personal information, Base Collaborations may require identification from you before releasing the requested information.

Maintaining the Quality of Personal Information

It is important to Base Collaborations that your Personal Information is up-to-date. Base Collaborations will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information Base Collaborations has is not up-to-date or is inaccurate, please advise Base Collaborations using the contact details below to ensure that Base Collaborations can continue to provide quality services to you.

Updates

This privacy policy is current as of November 2023 but may change from time to time as updated and displayed on Base Collaborations’ website.

Contact

If you have any queries or complaints about our Privacy Policy, please contact us at:

Email: hello@basecollaborations.org
Phone: 0428 693 057
Mail: Suite 242, 139 Cardigan Street, Carlton 3053